Privacy Policy
Last updated: August 24, 2025
1. Introduction
PewPewAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our infinite canvas AI platform and services ("Service").
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, username, password
- Profile Information: Optional profile details and preferences
- Content: Text, images, videos, audio, and other content you create or upload
- Communication: Messages sent through our support channels
- Payment Information: Billing details processed by third-party payment processors
2.2 Automatically Collected Information
- Usage Data: How you interact with the Service, features used, time spent
- Device Information: Device type, operating system, browser type, IP address
- Log Data: Access times, pages viewed, actions taken
- Cookies and Tracking: Session data, preferences, authentication tokens
2.3 Third-Party Information
- AI Service Data: Information processed by integrated AI providers
- Authentication: Data from third-party login providers (if used)
- Analytics: Aggregated usage statistics from analytics services
3. How We Use Your Information
3.1 Service Provision
- Provide, maintain, and improve the Service
- Process your content through AI models and tools
- Enable collaboration and sharing features
- Provide customer support and respond to inquiries
3.2 Account Management
- Create and manage your account
- Authenticate your identity
- Process payments and billing
- Send service-related notifications
3.3 Service Improvement
- Analyze usage patterns to improve functionality
- Develop new features and capabilities
- Optimize performance and user experience
- Conduct research and analytics
3.4 Communication
- Send important service updates and notifications
- Respond to support requests
- Share product updates and announcements (with consent)
- Provide marketing communications (with consent)
4. Information Sharing and Disclosure
4.1 We DO NOT sell your personal information
4.2 We may share information in these situations:
Service Providers: With trusted third parties who assist in operating our Service:
- Cloud hosting providers
- AI model providers (OpenAI, etc.)
- Payment processors
- Analytics services
- Email service providers
Legal Requirements: When required by law or to:
- Comply with legal processes
- Protect rights, property, or safety
- Enforce our Terms of Service
- Investigate fraud or abuse
Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business
Consent: With your explicit permission for specific purposes
5. Data Security
5.1 Security Measures
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security audits and updates
- Access controls and monitoring
- Industry-standard security practices
5.2 Data Retention
- Account data: Retained while your account is active
- Content: Retained according to your preferences and legal requirements
- Usage data: Aggregated data may be retained longer for analytics
- Deleted data: Permanently deleted within 90 days of account closure
6. Your Privacy Rights
6.1 Access and Control
- Access: Request copies of your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Export: Download your content and data
- Preferences: Control email and notification settings
6.2 Regional Rights
Depending on your location, you may have additional rights under:
- GDPR (European Union): Right to portability, restriction, objection
- CCPA (California): Right to know, delete, opt-out of sale
- Other local privacy laws: As applicable in your jurisdiction
7. Cookies and Tracking
7.1 Types of Cookies
- Essential: Required for basic Service functionality
- Functional: Remember your preferences and settings
- Analytics: Help us understand how you use the Service
- Advertising: Deliver relevant advertisements (if applicable)
7.2 Cookie Management
You can control cookies through your browser settings, though this may affect Service functionality.
8. Third-Party Services
8.1 AI Providers
Content you create may be processed by third-party AI services. These providers have their own privacy policies:
- We only share necessary data for processing
- We use providers with strong privacy protections
- You should review their privacy policies
8.2 Analytics Services
We use analytics tools to understand Service usage:
- Google Analytics (with anonymization)
- Other privacy-focused analytics tools
- Data is aggregated and anonymized when possible
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.
10. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it promptly.
11. California Privacy Rights
California residents have specific rights under the CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- Providing notice through the Service
13. Data Protection Officer
For privacy-related inquiries, you can contact our Data Protection Officer at:
- Email: privacy@pewpewai.com
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@pewpewai.com
Website: https://www.pewpewai.com/privacy
Mail: [Your Physical Address - if required by law]
15. Effective Date
This Privacy Policy is effective as of August 24, 2025, and replaces any previous privacy policies.
By using PewPewAI, you acknowledge that you have read and understood this Privacy Policy.